Officers

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Our Officers

  • Our adjusters have experience and longevity in the claims adjusting world. We have previous senior adjusters, general adjusters and executive general adjuster with other companies. As a result, our adjusters are standing at the ready to handle your claims.

Who We Are

Larry Norman - Founder & President

1975 - Present
Mr. Norman has over 46 years of claims and business experience. He holds a BS degree from Wayne State University and also attended 3 years of law school. He is a member of the National Association of Independent Insurance Adjusters, Blue Goose International and the Society of Registered Professional Adjusters. Mr. Norman has been designated as a certified Insurance Appraiser and Certified Insurance Umpire. With this vast experience and professional memberships comes his capability to adjust every type of property and casualty claims.

24123 Greenfield Road, Suite 305
Southfield (Detroit), MI 48075
Phone: 248-424-8600 Fax: 248-424-7499
E-mail: larry.norman@lwnormanandassociates.com

Michael P. McAuliffe - Vice President

1996 - Present
Mr. McAuliffe attended Michigan State University and received a BS Degree. He has been a Senior Adjuster with Home Insurance and Traveler’s Insurance Companies and Claims Manager with Bituminous Insurance. He handles all lines of Property and Casualty claims and is the Branch Manager of our Toledo, Ohio office.

24123 Greenfield Road, Suite 305
Southfield (Detroit), MI 48075
Phone: 248-424-8600 Fax: 248-424-7499
E-mail: michael.mcauliffe@lwnormanandassociates.com

Gail Norman-Looney - Secretary/Treasurer

1985 - Present
Ms. Norman-Looney attended Michigan State University and received her BA from the College of Education. She is licensed to handle multi-line liability and property claims however, her primary function is supervision of the internal office administration.

24123 Greenfield Road, Suite 305
Southfield (Detroit), MI 48075
Phone: 248-424-8600 Fax: 248-424-7499
E-mail: gail.normanlooney@lwnormanandassociates.com

Alfred L. Miles - Executive General Adjuster

2015 - Present
Mr. Miles attended the University of Colorado and received his BS. He brings 44 years prior experience as a property adjuster with insurance companies and independent adjusting firms. In addition to his vast experience he has served as an appraiser and umpire in a number of claims disputes.

24123 Greenfield Road, Suite 305
Southfield (Detroit), MI 48075
Phone: 248-424-8600 Fax: 248-424-7499
E-mail: alfred.miles@lwnormanandassociates.com

Walter J. Kocenda - Branch Manager

1975 - Present
Mr. Kocenda attendee Wayne State University and received a BS. He has over 40 years in multi-line claims adjusting experience as a claims manager, Royal Insurance Company and field representative for CIGNA (property and casualty).

P.O. Box 436
Lexington (Port Huron), MI 48450
Phone: 810-414-0500 Fax: 810-476-4666
E-mail: walter.kocenda@lwnormanandassociates.com

Farris E. Williams - Adjuster In Charge

2016 - Present
Mr. Williams received his BS from Central State University and his Jurist Doctorate from Cleveland State University. He formally worked as a governmental consultant handles both bodily injury and property damage claims.

4597 Great Northern Blvd., #228
North Olmsted (Cleveland), OH 44070
Phone: 248-424-8600 Fax: 248-424-7499
E-mail: farris.williams@lwnormanandassociates.com